Privacy policy

PRIVACY POLICY

Last Updated: February 23, 2026

The Irish Gem operates this online store and related services (the “Services”) through Shopify.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from our store.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

Contact Information

Name
Billing address
Shipping address
Email address
Telephone number

Order & Transaction Information

Products viewed or purchased
Order history
Payment confirmation
Transaction details

Payment Information

Payments are processed securely through Shopify and its payment providers. We do not store full credit or debit card numbers.

Account Information

Username and password (if an account is created)
Saved preferences

Communications

Information you provide when contacting customer support.

Device & Usage Information

IP address
Browser type
Device type
Pages visited
Interaction with our website

2. How We Collect Information

We collect personal information:

Directly from you when you place an order or contact us
Automatically through cookies and similar technologies
From Shopify and integrated service providers
From payment processors and fulfilment partners

3. How We Use Your Information

We use personal information to:

Process and fulfil orders
Arrange shipping through our US-based fulfilment partner
Provide customer service
Send order confirmations and updates
Improve website functionality and user experience
Detect fraud and maintain platform security
Comply with legal obligations

We may also send marketing communications where permitted by law. You may unsubscribe at any time using the link in our emails.

4. Order Fulfilment & Service Providers

Orders are fulfilled by our US-based production partner through Printify.

We share necessary information with:

Shopify (our ecommerce platform provider)
Payment processors
Printify and its production partners
Shipping carriers

These providers process information only as required to deliver Services on our behalf.

5. Shopify Platform

Our store is hosted on Shopify. Shopify collects and processes personal information necessary to operate and improve the platform.

For more information, please review Shopify’s Privacy Policy at:
https://privacy.shopify.com

6. Data Retention

We retain personal information only as long as necessary to:

Provide Services
Maintain transaction records
Comply with legal obligations
Resolve disputes

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

8. Your Rights

Depending on your location, you may have rights relating to your personal information, including:

The right to access your data
The right to request correction
The right to request deletion
The right to opt out of marketing communications

To exercise these rights, contact us at:

Email: theirishgemstore@outlook.com

We may require identity verification before processing requests.

9. Children’s Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

As we use service providers located in multiple countries, your personal information may be transferred and processed outside your country of residence. Where required, we rely on legally recognised safeguards.