Terms of service
TERMS OF SERVICE
Effective Date: February 23, 2026
These Terms of Service (“Terms”) govern your access to and use of this website and any related services provided by The Irish Gem (“we,” “us,” or “our”).
By accessing or purchasing from this store, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not use our Services.
1. Online Store Terms
You must be at least 18 years of age or the age of majority in your jurisdiction to use this store.
You agree not to use our products or Services for any unlawful purpose or in violation of any applicable laws.
We reserve the right to refuse service to anyone at any time for any lawful reason.
2. Products & Made-to-Order Fulfilment
All products are made-to-order and fulfilled by our US-based production partner via Printify.
Because products are custom-produced upon purchase:
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We do not maintain inventory.
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We do not accept general returns or exchanges.
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All sales are subject to our Return & Refund Policy.
Product images are for illustrative purposes. Minor variations in colour, sizing, or print placement may occur due to the production process.
3. Pricing & Payment
All prices are listed in USD unless otherwise stated.
We reserve the right to modify pricing at any time without notice.
Payment is processed securely through Shopify and its payment providers. We do not store full credit card details.
4. Order Accuracy
You agree to provide current, complete, and accurate purchase and shipping information.
We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete address details provided by the customer.
Additional shipping fees may apply if an order must be resent.
5. Intellectual Property
All content on this website, including but not limited to designs, graphics, logos, images, text, and branding, is the property of The Irish Gem and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
6. Limitation of Liability
To the fullest extent permitted by law, The Irish Gem shall not be liable for:
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Indirect, incidental, special, or consequential damages
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Loss of profits or revenue
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Delays caused by third-party fulfilment providers or shipping carriers
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Website interruptions or technical issues
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.
7. Shipping & Delivery
Orders are fulfilled in the United States and shipped to US addresses.
Delivery times are estimates and not guarantees.
We are not responsible for delays caused by:
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Carriers
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Customs (if applicable)
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Force majeure events
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Incorrect customer information
8. Returns & Refunds
All returns and claims are governed by our Return & Refund Policy.
Customers must report damaged, defective, or incorrect items within 30 days of delivery.
Unauthorized returns will not be accepted.
9. Fraud & Abuse
We reserve the right to:
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Cancel orders suspected of fraud
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Refuse service
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Limit quantities
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Block access to our Services
We may share information with payment processors and fraud prevention services where necessary.
10. Third-Party Services
Our store is hosted on Shopify. We rely on third-party providers including payment processors and Printify for fulfilment.
We are not responsible for the independent policies or practices of third-party service providers.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting to the website.
13. Contact Information
For questions regarding these Terms, please contact: